Outpatient Satisfaction


It was easy to reserve an appointment.
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The reception staff were helpful and courteous.
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Do you get interpreter services easy when you need
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The waiting time to see your physician was acceptable.
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Your treating physician was kind and courteous.
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Your physician Listened to your complain attentively.
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Your physician gave you sufficient explanation on the symptoms and treatment plans that were easy understood.
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Nursing staff were helpful and friendly.
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The outpatient clinic was clean and comfortable
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The outpatient clinic temperature was good and suitable
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In the outpatient clinic you can easily locate the place you want to go
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The insurance staff were friendly and helpful.
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The insurance approval time was satisfactory
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The time to receive you medication from the pharmacy was acceptable
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The medication was available.
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The Pharmacist answer your quires about medications
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In your opinion what is the best service in outpatient clinic
Physician
Nurses
Reception
Pharmacy
Lab
Radiology
Reservation
In your opinion what is the worst service in outpatient clinic
Physician
Nurses
Reception
Pharmacy
Lab
Radiology
Reservation
Do you recommend our hospital to your family and friends when they need help
Yes
No
Are you going to visit our hospital again when you need help
Yes
No
Overall how you are rating our hospital out of 10
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10

Comments