Waiting time before staff noticed your arrival was accepted
                                                
                                                
                                                
                                                
                                            
                                            
                                            
                                                    Very Good
                                                    Good
                                                    Fair
                                                    Poor
                                                    Very Poor
                                                
                                             
                                         
                                        
                                            
                                                How well the staff worked together to care for you
                                                
                                                
                                                
                                                
                                            
                                            
                                            
                                                    Very Good
                                                    Good
                                                    Fair
                                                    Poor
                                                    Very Poor
                                                
                                             
                                         
                                        
                                            
                                                Comfort of the waiting area 
                                                
                                                
                                                
                                                
                                            
                                            
                                            
                                                    Very Good
                                                    Good
                                                    Fair
                                                    Poor
                                                    Very Poor
                                                
                                             
                                         
                                        
                                            
                                                Waiting time before you were brought to the treatment area was accepted
                                                
                                                
                                                
                                                
                                            
                                            
                                            
                                                    Very Good
                                                    Good
                                                    Fair
                                                    Poor
                                                    Very Poor
                                                
                                             
                                         
                                        
                                            
                                                Degree to which the nurses took the time to listen to you
                                                
                                                
                                                
                                                
                                            
                                            
                                            
                                                    Very Good
                                                    Good
                                                    Fair
                                                    Poor
                                                    Very Poor
                                                
                                             
                                         
                                        
                                            
                                                Nurses' attention to your needs
                                                
                                                
                                                
                                                
                                            
                                            
                                            
                                                    Very Good
                                                    Good
                                                    Fair
                                                    Poor
                                                    Very Poor
                                                
                                             
                                         
                                        
                                            
                                                Nurses responses to your questions/concerns was fast 
                                                
                                                
                                                
                                                
                                            
                                            
                                            
                                                    Very Good
                                                    Good
                                                    Fair
                                                    Poor
                                                    Very Poor
                                                
                                             
                                         
                                        
                                            
                                                Nurses' concern for your privacy  
                                                
                                                
                                                
                                                
                                            
                                            
                                            
                                                    Very Good
                                                    Good
                                                    Fair
                                                    Poor
                                                    Very Poor
                                                
                                             
                                         
                                        
                                            
                                                The Doctors was courtesy and kind
                                                
                                                
                                                
                                                
                                            
                                            
                                            
                                                    Very Good
                                                    Good
                                                    Fair
                                                    Poor
                                                    Very Poor
                                                
                                             
                                         
                                        
                                            
                                                Doctor’s concern for your comfort while treating you
                                                
                                                
                                                
                                                
                                            
                                            
                                            
                                                    Very Good
                                                    Good
                                                    Fair
                                                    Poor
                                                    Very Poor
                                                
                                             
                                         
                                        
                                            
                                                The doctor took the time to listen to you
                                                
                                                
                                                
                                                
                                            
                                            
                                            
                                                    Very Good
                                                    Good
                                                    Fair
                                                    Poor
                                                    Very Poor
                                                
                                             
                                         
                                        
                                            
                                                How well the doctors included you in decisions about your treatment 
                                                
                                                
                                                
                                                
                                            
                                            
                                            
                                                    Very Good
                                                    Good
                                                    Fair
                                                    Poor
                                                    Very Poor
                                                
                                             
                                         
                                        
                                            
                                                Doctor's concern to keep you informed about your treatment 
                                                
                                                
                                                
                                                
                                            
                                            
                                            
                                                    Very Good
                                                    Good
                                                    Fair
                                                    Poor
                                                    Very Poor
                                                
                                             
                                         
                                        
                                            
                                                Waiting time for radiology test was accepted
                                                
                                                
                                                
                                                
                                            
                                            
                                            
                                                    Very Good
                                                    Good
                                                    Fair
                                                    Poor
                                                    Very Poor
                                                
                                             
                                         
                                        
                                            
                                                Waiting time for prescription filling
                                                
                                                
                                                
                                                
                                            
                                            
                                            
                                                    Very Good
                                                    Good
                                                    Fair
                                                    Poor
                                                    Very Poor
                                                
                                             
                                         
                                        
                                            
                                                How well your pain was controlled
                                                
                                                
                                                
                                                
                                            
                                            
                                            
                                                    Very Good
                                                    Good
                                                    Fair
                                                    Poor
                                                    Very Poor
                                                
                                             
                                         
                                        
                                            
                                                Information you were given about caring for yourself at home (taking medications, or follow-up medical care)
                                                
                                                
                                                
                                                
                                            
                                            
                                            
                                                    Very Good
                                                    Good
                                                    Fair
                                                    Poor
                                                    Very Poor
                                                
                                             
                                         
                                        
                                            
                                                Overall cleanliness of the Emergency Department
                                                
                                                
                                                
                                                
                                            
                                            
                                            
                                                    Very Good
                                                    Good
                                                    Fair
                                                    Poor
                                                    Very Poor
                                                
                                             
                                         
                                        
                                            
                                                Overall rating of care received during your visit
                                                
                                                
                                                
                                                
                                            
                                            
                                            
                                                    Very Good
                                                    Good
                                                    Fair
                                                    Poor
                                                    Very Poor
                                                
                                             
                                         
                                        
                                            
                                                Likelihood of your recommending our Emergency Department to others