The admission office staff were helpful
Always
Usually
Sometimes
Never
Did physicians treat you with courtesy and respect?
Always
Usually
Sometimes
Never
Did your physicians listen carefully to you? And answer all your questions
Always
Usually
Sometimes
Never
Did your physicians explain your care plan in a way you could understand?
Always
Usually
Sometimes
Never
During your hospital stay, did you have any type of pain?
Did the hospital staff listened and answered queries and concerns you had
Always
Usually
Sometimes
Never
Did the hospital staff pay attention to your pain and controlled it well
Always
Usually
Sometimes
Never
Did the hospital staff told you what the medicine was for?
Always
Usually
Sometimes
Never
Did the hospital staff describe possible side effects in a way you could understand?
Always
Usually
Sometimes
Never
How often did nurses treat you with courtesy and respect and listen carefully to you?
Always
Usually
Sometimes
Never
How often did nurses explain the care provided to you in a way you could understand?
Always
Usually
Sometimes
Never
When you pressed the call button, did you get help as soon as you wanted it?
Always
Usually
Sometimes
Never
Did you get help from nurse when you need
Always
Usually
Sometimes
Never
During your hospital stay the food served was tasty and in good quality?
Always
Usually
Sometimes
Never
During your stay the room was quiet at night
Always
Usually
Sometimes
Never
During your stay your room kept clean
Always
Usually
Sometimes
Never
Did the physician explain to you the treatment you will take after discharge
Did the physician explain to you any required help or arrangement at discharge
Did the waiting time for discharge is accepted
In your opinion what is the best service in inpatient department
Physician
Nurses
Hospitality
In your opinion what is the worst service in inpatient
Physician
Nurses
Hospitality
What number would you use to rate this hospital during your stay? ( from 0 to 10 ) 0 is the worst
Always
Usually
Sometimes
Never
Do you recommend our hospital to your family and friends when they need help
Are you going to visit our hospital again when you need help