OPD Satisfaction Survey (Old)


It was easy to reserve an appointment
Strongly Agree
Agree
Disagree
Strongly Disagree
The waiting area is welcoming & comfortable
Strongly Agree
Agree
Disagree
Strongly Disagree
The reception staff is helpful and courteous
Strongly Agree
Agree
Disagree
Strongly Disagree
The clinic waiting time is acceptable
Strongly Agree
Agree
Disagree
Strongly Disagree
How long have you been waiting for clinic?
15-30min
30-60min
1-2 hr
more
Physician listened to your medical problem in a satisfied way
Strongly Agree
Agree
Disagree
Strongly Disagree
Physician explained the disease and method for treatment in a clear way
Strongly Agree
Agree
Disagree
Strongly Disagree
Nursing staff was helpful and friendly
Strongly Agree
Agree
Disagree
Strongly Disagree
Insurance Staff attitude friendly and helpful
Strongly Agree
Agree
Disagree
Strongly Disagree
The time to get your approval is acceptable
Strongly Agree
Agree
Disagree
Strongly Disagree
How long did it take to get your approval?
15-30min
30-60min
1-2 hr
more
Pharmacy waiting area was convenient
Strongly Agree
Agree
Disagree
Strongly Disagree
The time to get your Medication is acceptable.
Strongly Agree
Agree
Disagree
Strongly Disagree
How long does it take from getting the number till you pick up your medication?
15-30min
30-60min
1-2 hr
more
The Medication was available
Strongly Agree
Agree
Disagree
Strongly Disagree
The Facility was neat and clean
Strongly Agree
Agree
Disagree
Strongly Disagree
In the Facility , it was easy to find where to go
Strongly Agree
Agree
Disagree
Strongly Disagree
How likely would you recommend our Out-Patient Clinics to a colleague or Friend?

Comments