Waiting time till your admission
Courtesy and helpfulness of the admission office staff
The waiting time for your consultant after admission
The consultant spent enough time with you
Consultant’s explanation about your problem or condition
You were involved in decisions about your treatment
The hospital registrar Introduced upon first contact
The hospital registrar listened to & answered queries / concerns in a way you understand
The hospital registrar treated you with courtesy & respect
The nurse introduced herself upon first contact
Waiting time for a nurse after using the call system
The quality of nursing care
Nurse asked your name & checked ID band before any treatment
Nurse give adequate education for fall risk
The quality and taste of food preserved
Room and bathroom kept clean.
The room has a quiet and peaceful environment
Staff sanitize their hands before touching you
Before giving you medicine, hospital staff tell you what the medicine was for .
Hospital staff respect your privacy and confidentiality
Received adequate education about medication & follow up
billing process was smooth and easy
Your satisfaction with the overall service you received in BHG hospital.
How likely would you recommend Our Inpatient services to a colleague or Friend?
1